Privacy Policy


Privacy Policy

  1. GENERAL
    1 This privacy policy (”Privacy Policy”), describes how ENGLER UK LTD, registration number 12284421 with its head office at 27 Old Gloucester Street, London WC1N 3AX United Kingdom, collects, uses, discloses, stores and otherwise process personal data.


1.2 We respect your right to privacy, and we are committed to comply with applicable data protection rules and to safeguard your rights. We want to make sure that you are aware of what types of information we collect or obtain from you via our website how this information is used and how we protect it.


1.3 This Privacy Policy describes, amongst other things, which information we collect about you, how your personal data is processed and for what purposes we collect and use the personal data. This Privacy Policy also describes your rights and how you can contact us about the use of your personal data.


1.4 ENGLER UK LTD is the data controller responsible for processing your personal data in accordance with applicable data protection legislation.

  1. WHAT TYPES OF DATA DO WE PROCESS?
    1 Personal data means all types of information which can, directly or indirectly, be used to identify a living physical person (“Personal Data”).


2.2 ENGLER UK LTD collects and processes Personal Data about you when you visit our website, including:


(i) information about how you in particular use our website and service; and
(ii) technical data, which may include your URL, IP address, unique device ID, network and computer performance, browser type, language and identifying information, general geographical location and operating system.


2.3 ENGLER UK LTD further collects information if you purchase one of our products via our webshop, including contact information (such as name, address, email address and telephone number) and financial information (such as credit card information).

  1. WHY DO WE PROCESS YOUR DATA?
    • ENGLER UK LTD collects Personal Data relating to you for the following reasons:


(i) to ensure the technical functioning of the website;
(ii) to analyse your use of the website in order for us to develop and improve the website;
(iii) to contact you with for example newsletters that you have requested and to respond to communications you have sent us;
(iv) to provide the products you have ordered from us; and
(v) to fulfil requirements by law.

  1. THE LEGAL GROUNDS FOR PROCESSING PERSONAL DATA
    1 ENGLER UK LTD is processing of your Personal Data is based on certain legal grounds. These legal grounds are described below.

            Legitimate interests
            4.2 The legal basis for processing Personal Data such as technical data when you      browse our website is that the processing is necessary for the purpose of the legitimate interests of our company. The legitimate interest of our company is described further above in section 3.


            Performance of a contract
            4.3 ENGLER UK LTD processes your Personal Data in situations where it is necessary for the performance of a contract with you. For example if you purchase our products or if you make inquiries about such products.

            Consent
            4.4 We are processing of your Personal Data is based on your consent where you       provide us with your email address by signing up to our newsletter on our website. You can at any time withdraw your consent to such processing either by clicking the unsubscribe link in our newsletter or by contacting us. For contact details see section 9 below.

            Legal obligation
            4.5 ENGLER UK LTD may process your Personal Data for the purpose of           complying with safety standards and other statutory requirements, based on the legal ground that this is necessary for compliance with a legal obligation to which  ENGLER UK LTD is subject.

  1. FOR HOW LONG DO WE STORE YOUR PERSONAL DATA?
    1 Your Personal Data is stored only for as long as there is a need to keep the data in order to fulfil the purposes for which the data was collected in accordance with this Privacy Policy.


5.2 The Personal Data will be deleted if:
1. the purpose of collection and use of Personal Data has been achieved; or
2. you withdraw your consent (if applicable) to the collection of Personal Data by contacting us (for contact information, please see Section 9 below).

  1. HOW MAY THE DATA BE SHARED?
    1 ENGLERUK LTD will not sell, trade or lease your Personal Data to third parties. However, we may share Personal Data with our trusted subcontractors in order to provide you with our services. They may need access to the Personal Data in their assignment for us, but they will not be allowed to use the Personal Data for any other purpose.


6.2 Unless otherwise set forth in any specific information regarding our processing of your Personal Data, ENGLER UK LTD will not transfer your Personal Data to any country outside the EU/EEA.


6.3 Personal Data may be disclosed by ENGLER UK LTD to comply with legal requirements or other requirements from official authorities, in order to safeguard ENGLER UK LTD’s legal interests or to detect, prevent, or draw attention to frauds or other safety or technical problems.

  1. PROTECTION OF YOUR PERSONAL DATA
    1 You should always feel secure when you provide your Personal Data to us. We have employed a wide range of security measures to help protect your Personal Data against undue access, modification and deletion.


7.2 We protect your Personal Data using commercially reasonable safeguards to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, firewalls, automatic timeouts and one-time access links that expire within hours. Therefore, you can rest assure that your Personal Data is in safe hands.

  1. YOUR RIGHTS
    Corrections, additions
    1 You are always entitled to access your Personal Data for viewing, and to request that we correct or update your Personal Data.

            Restriction of use and data portability
            8.2 Under certain circumstances (expressed in applicable data protection         legislation), you may request that ENGLER UK LTD restricts the use of your             Personal Data or delete your Personal Data. If you have provided us with Personal             Data, you also have the right to have your Personal Data resubmitted to you, in a       structured and accessible format, for transfer to another user/processor.

            Requests and Complaints
            8.3 If you wish to exercise any of the abovementioned rights or if you have any            questions regarding Personal Data held by us or this online Privacy Policy, please           do not hesitate to contact us (for contact information, please see section 9 below).

  • Should you be dissatisfied with our processing of your Personal Data, please let us know, and we will do our best to met your complaints. Your integrity is very important to us, and we always strive to protect and secure your Personal Data in the best possible way.

 

  1. HOW TO CONTACT US
    You can contact us at: ENGLER UK LTD, 27 Old Gloucester Street, London WC1N 3AX United Kingdom, or at our email: linfo@super-quad.com.

Terms and conditions

  1. OPERATOR OF THE SITE

The Terms of Business as presented at www.super-quad.com are between the Seller and Customer and from the conclusion of an agreement in the form of a purchase.

Seller: ENGLER UK LTD. All rights around the featured brands and designs are protected by law and are owned ultimately by ENGLER UK LTD. They are then officially contracted or licensed to the Seller.

Customer: Sales are primarily to private consumers, hereinafter called the Customer. To make a purchase, the Customer must be of legal age or have legal representation. A minor must have the consent of, or an order made by, an authorized representative.

 

  1. E-COMMERCE PURCHASE AND CONTENT

Ordered products may not, without Seller’s approval be resold, copied, used in other marketing or otherwise restrict the featured brands and / or design.

Customers agree that this e-commerce site and its contents are legally protected. Any use of content (all images, text, logos, designs, etc.) are allowed only after obtaining the written consent of the Seller. Any links or references to the domain for a third party’s own commercial purposes must also be approved by Seller.

 

  1. PRODUCT AVAILABILITY

We take care to ensure that all colors are correct at the time of their publication. However, the representation of colors on your browser may vary from the actual colors.

All Goods are subject to availability and continuous development. Their specification can change and may differ from those outlined on this website or in any publication. We reserve the right to remove or discontinue any item at any time. We reserve the rights to return the payment, in case product(s) is out of stock

 

  1. PAYMENT

Final beneficiary is the Seller:

ENGLER UK LTD
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom

The possible payment methods for orders are via PayPal

The customer card will be charged directly

Any additional charge on the customer’s chosen payment method (e.g. bank processing fees) are the responsibility of the Customer.

The Seller reserves the right to limit the methods of payment in individual cases and to deny ordering completely in special cases. All deliveries are made only after completing and passing the registration of any of the payment methods. The goods remain the property of the Seller until such a time.

When chosing delivery adress, the order will be categorized either with or without 20% VAT. The category with 20% VAT is counteis within EU, and the category with 0% VAT is outside EU.

After ordering, prices can only be changed by circumstances beyond the Seller’s control, such as significantly changing commodity prices, currency fluctuations, rates, levies or other taxes. In these circumstances the Customer shall be informed before delivery. Incoming orders will be answered with an order confirmation by email.

 

  1. DELIVERY

Ordered products are delivered by a shipping method chosen by the Seller.

Flat rate shipping for world wide orders not listed below is 33 USD. (Category: Export order without VAT)

Delivery to EU countries and UK has a reduced shipping rate at 25 USD. (Category: Orders with 20% VAT)

All delivery costs are without VAT.

Transportation costs are charged only once any outstanding notes or other circumstances that is not informed to the Customer. Some goods are produced on demand and have different delivery conditions than those in stock. These products are labeled as ‘on demand’ (or similar) in the item description and always carry their own transportation costs, even if they are ordered on the same order as stocked items.

The costs mentioned for Shipping do not include any import costs (eg customs duty) in a given country. These costs are payable by the Customer.

Information available on the delivery times are not binding. Ordered goods are delivered while supplies last.

Some products are produced in limited edition and if orders exceed the number that are in stock, the Seller reserves the right to cancel the last incoming orders.

The Seller reserves the right to deliver goods that are equivalent in quality and price. If an item is no longer available, the Seller reserves the right to not deliver. The Seller shall immediately notify the Customer of any inability to deliver. In addition, the Seller shall reimburse any payments made by the Customer without delay.

ENGLER UK LTD will not process any orders between 20th December until 3rd January, or on Bank and other public holidays in the UK. All orders placed on, and in between these days, will be processed the next upcomming working day.

  1. RIGHTS OF WITHDRAWAL

The customer has the right to return goods received. The customer must inform the seller within 14 days from delivery date by sending a request for return in the form of an email to info@super-quad.com. The email must include:

A copy of the original invoice, including the order-number.

SWIFT code and IBAN number.

Returns are only possible via direct communication with ENGLER UK LTD as described below. Returns cannot be organized via third parties (e.g. refusing delivery)

A clothing item can be tested for fit but not taken into use to a degree where it cannot be sold again. Other items – model cars, printed items, accessories – must remain in original unopened packing so that the item can be sold again. A refund will not be provided for damaged or worn goods.

The customer is responsible for all costs regarding return shipping, unless otherwise is agreed. The customer is responsible for ensuring the item is properly packed prior to returning goods. The customer assumes all risk for the condition of the item during delivery. Any decisions as to insuring the delivery are made by the customer.

ENGLER UK LTD
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom

The seller will not accept packages sent “cash on delivery.”

Returned goods will be inspected and evaluated by the seller. If the product(s) can be sold again, the full order amount will be refunded, excluding payment and transfer costs. If the product(s) do not arrive in a condition where it/they can be re-sold, no refund will be provided.

Refunds may take between 2-30 bank days to appear in your bank statement.

  1. LAWS AND DISPUTES

The Customer is responsible for checking that the outer package is completely undamaged upon receipt.

Should the goods have outer visible transport damage, the Customer shall not acknowledge the estate without first notifying the carrier about the damage and having the injury documented and signed by the person delivering the goods. Any kind of transportation damage is not covered by warranty or claim of this Agreement. The liability for compensation rests on the carrier.

Document the damage – Make a claim to your local carrier – Contact Seller with the documentation – Seller makes a claim to local carrier – Local carrier starts a reclaim errand – Seller will be notified the result – Seller contacts Buyer

If the delivered goods have a manufacturing defect or are otherwise defective in any way that could not be attributed solely to the Customer, the Customer may request a correction of the defective product or get a new, faultless replacement item delivered.

The Seller provides a 1 year warranty and 24 month of complaint, unless otherwise specified. The warranty period starts from when the Customer has received the goods.

Complaints and objections shall be made directly to the Seller.

If the item is from a licensed subcontractor with its own warranty the Seller may come to refer directly to this. Seller’s warranty obligations are not affected.

A warranty or claim file starts when the Customer sends an email including the details of injury, how and when it arose and how the product was used when the defect was noted.

After consultation and agreement with the Seller, the Customer may return defective goods to the Seller. This must be done fast as possible. The Customer should note that the goods are to be sent by an agreed shipping method. Packages that are not prepaid cannot be accepted. When a complaint is accepted, the Seller compensates the Customer and replaces postage costs.

 

  1. PROTECTION CLAUSE

The rules in these terms and conditions apply only to the extent they are legally allowed in each case. If one or more points of these terms and conditions would be invalid, in whole or in part, this does not affect the validity of other points and understandings. Instead of the invalid provision, the statutory provisions of British law shall apply.

 

  1. FORCE MAJEURE

In the event of war, terrorism, natural disasters, strikes, government decisions, non-deliveries from suppliers and other similar occurrences beyond the Seller’s control that could not reasonably be expected to depend on the Seller relieved him from his obligations to fulfill this agreement.

 

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